Data dodania:

25 lipca 2018

Lokalizacja:

Wrocław

Kategoria:

IT

Wynagrodzenie:

Rekruter prowadzący:

Inne oferty

Senior System Administrator

Location: Wroclaw

JOB DESCRIPTION:

Managing the Network Operations Centre team, successful candidates will help us meet the demands of our growing business – responsible for the on-going management, recruitment and training of the Network Operations Centre team.

Reporting directly to the UK Infrastructure Manager and responsible for weekly metrics, call escalations and the smooth running of incoming calls and requests from customers.

This role will be subject to shift work Monday to Friday.

MAIN AREAS OF RESPONSIBILITY:

  • Investigation and triage of production issues
  • Follow processes and procedures to support our customers production
  • environments and make recommendations for enhancements to these
  • Troubleshoot issues within the server environment and make
  • recommendations
  • Mentor more junior team members in production operations best practices
  • Recommend improvements to our operational technology set

REQUIREMENTS:

  • Experienced with learning new technologies in a changing environment
  • Happy to work in a highly collaborative environment
  • Familiar with working with Agile methodologies
  • Highly experienced in 1st/2nd line support roles
  • Skilled in vCentre, Linux, Networking, SANs, IAAS, SAAS and provisioning
  • Experienced in assisting and training staff to improve call resolution times

BENEFICIAL:

  • Experience with EMC SANs
  • ISO27001 & SOC2
  • Experience in the Financial Services Industry
  • Development background
  • Puppet, Ansible, Hadoop, Impala, Elasticsearch experience

COMPENSATION AND BENEFITS:

  • Competitive base salary
  • Private medical care
  • Participation in company bonus pool
  • Unlimited Holiday policy
  • Multisport card
  • Training
  • Insurance package
  • Flexible working policy, including working from home
  • Working on international projects