Data dodania:

20 lipca 2018

Lokalizacja:

Wrocław

Kategoria:

IT

Wynagrodzenie:

Rekruter prowadzący:

Inne oferty

Junior Technical Support Consultant

Location: Wrocław

Our Customer Support team in Wroclaw, Poland is looking for a Junior Technical Support Consultant who handles support requests and provides customers with a solution, workaround or action plan in their usage of our business software. If you are looking for a job in which you do the same repetitive tasks everyday – that’s not us. If you enjoy following simple manuals over and over again – that’s not us either. But if IT is your real passion, and you enjoy learning more every day and like to solve complex problems – we are the perfect match for you. Join our team and apply now!

What will you do:

• You examine support requests and provide customers with a solution, work around or action plan;

• You monitor the progress of each problem through to conclusion;

• You identify opportunities for service improvement;

• You are responsible for your own personal development plan.

Requirements:

• Minimum Bachelor’s Degree in Information Technology;

• Good knowledge of:

✓ Current Windows operating systems

✓ SQL Server and/or Oracle database platforms

✓ Networking (DNS, DHCP, Active Directory);

 

• Inquisitive and eager to learn new skills;

• Positive team spirit, and ability to work with peers towards a common goal;

• Fluent in English both speaking and writing;

Nice to have:

• Experience in a software technical support environment related with troubleshooting

We offer:

• A chance to participate in the development of one of the best ERP solutions in the world;

• Stable employment with an attractive salary;

• Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others;

• Sport and integration events;

• Working in a challenging international environment;

• We invest in your personal and professional growth;

• Enthusiastic colleagues who like to learn from each other.