Data dodania:

25 lipca 2018

Lokalizacja:

Wrocław

Kategoria:

IT

Wynagrodzenie:

Rekruter prowadzący:

Inne oferty

Head of System Administration

Location: Wroclaw

Job description: 

Managing the Network Operations Centre team, successful candidates will help us meet the demands of our growing business – responsible for the on-going management, recruitment and training of the Network Operations Centre team.

Reporting directly to the UK Infrastructure Manager and responsible for weekly metrics, call escalations and the smooth running of incoming calls and requests from customers.

This role will be subject to shift work Monday to Friday.

Main Areas of Responsibility:

  • Operational management of all customer production environments
  • Improve and evolve supporting processes and procedures
  • Overall responsibility for all open calls, requests and escalations
  • Ownership of alerts from our monitoring and alerting systems
  • Weekly catch-up between the UK and Poland
  • Responsible for Incident Management for P1 calls and notifications

Requirements:

  • Have demonstrable previous management responsibilities in a production operations role
  • Experience in dealing with high priority incidents
  • Experience in writing policies and procedures for the Team
  • Happy to work in a highly collaborative environment
  • Familiar with working with Agile methodologies

Beneficial:

  • Experience with EMC SANs
  • ISO27001 & SOC2
  • Experience in the Financial Services Industry
  • Development background
  • Puppet, Ansible, Hadoop, Impala, Elasticsearch experience

Compensation and Benefits:

  • Competitive base salary
  • Private medical care
  • Participation in company bonus pool
  • Unlimited Holiday policy
  • Multisport card
  • Training
  • Insurance package
  • Flexible working policy, including working from home
  • Working on international projects

If interested, please send us Your resume in English, with the actual clause on the processing of personal data.